Privacy Policy

At www.wholefoods.co.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us while using our website.

Information We Collect

We may collect personal information that you provide during:

• Account registration
• Placing an order
• Contacting customer support
• Participating in promotions or contests
• Submitting feedback or completing profile forms

We also collect certain information automatically during your visits to our website to help us improve our services and enhance your shopping experience.

Payment Information

Your payment security is extremely important to us.

We do not access, collect, or store your payment card details, including:

• Credit or debit card number
• Expiration date
• CVV/CVC
• Bank account details

All payment transactions are processed through secure payment gateways using industry-standard encryption. Your payment information is transmitted directly to your card issuer for authorization and is never stored on our servers.

How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders
• Provide customer support
• Improve our website and services
• Communicate important updates regarding your orders
• Conduct promotional activities, where applicable

By using www.wholefoods.co.in, you consent to the collection and use of your information as described in this Privacy Policy.

Account Closure

If you wish to close your account, please send an email from your registered email address with the subject line:

"Please close my wholefoods.co.in account"

We will disable access to your account within 2 working days of receiving your request.

Please note that certain information may remain securely archived on our servers even after your account has been closed, where required for legal, regulatory, or operational purposes.

Feedback

We welcome your suggestions and feedback. You may share your comments by completing the feedback form available on our website.

Shipping Policy

We aim to deliver your orders quickly and safely across India.

Shipping Partner

Orders are shipped through our trusted logistics partner: Overnite Express

Shipping Charges

We currently offer Free Shipping on all orders delivered within India.

Delivery Timeline

• Most orders are delivered within 1–2 business days.
• Delivery timelines may vary due to unforeseen circumstances, remote locations, weather conditions, or logistics delays.

Faster Dispatch

For quicker delivery, we recommend placing your order before 9:00 AM. We will make every effort to dispatch your order promptly for next-day delivery wherever possible.

Order Tracking

You can track your order through our website. If you experience any unexpected delays, please contact us and we will be happy to assist you.

Contact Information

HALDIRAM MARKETING PRIVATE LIMITED

Address:

Haldiram – Village Kherki Daula
Delhi–Jaipur Highway, Basai Road
Gurgaon, Haryana – 122001
India

If you have any questions regarding this Privacy Policy or Shipping Policy, please contact us through the contact details available on our website.